Thank you for your recent referral to our services, I am pleased to confirm that I have placed you on our waiting list.
Concern Cymru is a registered charity that provides counselling for free from a team of professional volunteers. All our counsellors are either qualified or are working towards a recognised qualification in counselling under our supervision. All our sessions are delivered for free but we do rely on donations from those clients that can afford to pay. No matter how small the donation, every penny that we receive goes towards ongoing training for our counsellors and to keeping our service going - please see the link to our GoFundMe page at the bottom.
As you can expect, our service is in much demand and our waiting list is sometimes as much as six months long. We try to keep it shorter than this as much as possible but we do kindly ask our clients to be patient whilst waiting to access counselling. Admin is happy to respond to you if you're unsure how long you need to wait but we strongly recommend that you register with more than one service if you consider your need for counselling is urgent. Please inform us if you choose to go elsewhere so we can free your space up for someone else.
At the moment there is no further information needed from you. Once you're closer to the top of our list, admin will get in touch with you to ask you to complete a short questionnaire with some more details about Your need for counselling. All responses to this questionnaire will be kept in the strictest confidence and will not be shared with anyone other than the counsellor that gets assigned to your case
Finally, once you are referred to a counsellor, please be aware that we have a set admin fee of £25 to cover the basic running of our work at Concern Cymru. If this is likely to be a problem for you, please let us know when we ask for this fee as some clients may be eligible for a discounted amount.
In the meantime, please do let me know if you have any questions.
Kind regards,
Concern Cymru
Donate to our GoFundMe Page!
https://ei.me/u/yZatix